Table of Contents

STANDARD Terms and Conditions

Last updated: December 16, 2021

Please read these terms and conditions carefully before using Our Service.

RED SHED Industrial Supplies – Terms and Conditions

Welcome to RED SHED Industrial Supplies.

By using our website and making online purchases, you agree to abide by the following terms and conditions. Please read them carefully.

1. General

These terms and conditions (“Terms”) govern your use of the RED SHED Industrial Supplies website, located at (“Website”) and any purchase you make. RED SHED Industrial Supplies may change these Terms from time to time without notice. Any amendments will be effective immediately.

2. Website Usage

You must not use this Website for any activities that breach any laws, infringe any party’s rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must use this Website in good faith and in a manner that does not disrupt its operation.

3. Ordering

When placing an order, you confirm that all details you provide are accurate and complete. All orders are subject to product availability and confirmation of the order price.

4. Prices and Payment

All prices are quoted in Australian dollars and are inclusive of GST unless specified otherwise.
Prices for items are subject to change without notice.
Pricing for shipping is subject to change without prior notice. Mostly free shipping for orders over $100.00 but for some of our bulkier items there will be an additional freight cost calculated and quoted to you after purchase. Some items are also Local PickUp Only.  Most bulky items will be marked as such in their descriptions but due to human error you may encounter oversights. We will contact you to discuss the best course of action to ensure you receive your goods or we will provide information on how you can receive a refund ASAP. Refer below to our data accuracy disclaimer #12.

We accept various payment methods, including but not limited to Visa and MasterCard.

5. Product Descriptions and Availability

While we aim to ensure that product descriptions on our Website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without RED SHED Industrial Supplies being held accountable for such inaccuracies or errors.

6. Delivery and Ownership

We aim to deliver products to you at the place of delivery requested by you within the time indicated, but we cannot guarantee exact delivery times or dates.
All risk of loss or damage to the goods passes to you when we dispatch the goods.

7. Returns and Refunds

Please refer to our Returns Policy for terms on returning products purchased from our Website.

8. Intellectual Property

All intellectual property rights, including copyright and trademarks, in the Website content, design, text, graphics, and other materials on this Website are owned or licensed to RED SHED Industrial Supplies. Access to the Website does not grant any right to use any of them without the prior written consent of RED SHED Industrial Supplies.

9. Privacy

Your privacy is important to us. All personal details provided to us are maintained following the Australian Privacy Principles. Please review our Privacy Policy for more details.

10. Indemnification

You agree to indemnify, defend and hold harmless RED SHED Industrial Supplies, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this Website or your breach of these Terms.

11. Governing Law

12. Data Entry Error Clause – Shipping Costs and Stock Levels

Handling of Misclassified Items

Occasionally, due to human error or technical issues, some items may be incorrectly classified on our website. This may include failing to mark an item as a “Bulky Item” when it should be or in stock when they are not. In such instances, the following process will apply:

Notification of Error: In the event that you purchase an item that was mistakenly not marked as a Bulky Item or suitable for local pickup only, and it is subject to special shipping costs, we will notify you as soon as we identify the error. This notification will typically occur before the item is shipped. For items out of stock we will advise and refund monies ASAP.

Shipping Quote Provided: Upon realising the mistake, we will provide you with a shipping quote for the item, as per our standard policy for Bulky Items.

Option to Proceed or Cancel: You will have the option to accept the additional shipping costs and proceed with the order, or to cancel the order of the misclassified item. If you choose to cancel the order due to this oversight, you will receive a full refund, including any standard shipping fees if applicable.

Commitment to Accuracy: We are committed to ensuring the accuracy of our product classifications and are continuously working to improve our data entry processes. However, we acknowledge that errors can occur and appreciate your understanding in these situations.

Contact for Concerns: If you have any concerns or questions regarding a possible misclassification or data entry error, please contact our customer service team at [email protected]

We apologise in advance for any inconvenience caused by such errors and assure you that we will make every effort to resolve the issue to your satisfaction.

13. Questions or Concerns

If you have any questions regarding these Terms and Conditions, please contact us at [email protected] or call us on 1800 330 318.

RED SHED Industrial Supplies reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the amended terms and conditions.

PRIORITY DIRECT Terms & Conditions:


i. Card Reference: The PRIORITY DIRECT Card is referred to as "PDC" within these Terms and Conditions.

ii. Provider: The PDC is provided in good faith by RED SHED Company (formerly known as Filter & Industrial) to customers and prospective customers, aiming to inspire engagement and facilitate an elevated product supply experience.

iii. Issuance: The PDC is produced and issued to individuals at the discretion of RED SHED.

iv. Ownership Obligations: Individuals who receive and retain this card have no direct obligations for its ownership and the services it initiates from RED SHED.

v. Card Owner Definition: The "Card Owner" is defined as the individual to whom RED SHED has provided the card, whether by post, in person, or other means.

vi. Rights of the Card Owner: The Card Owner has the absolute right to use, not use, keep, or discard the PDC.

vii. Benefits Accuracy: The "Benefits" communicated to the Card Owner are correct at the time of publishing.

viii. Benefit Changes: The nature of the PDC Benefits may change at any point, and without notice.

ix. Provision of Benefits: RED SHED will make the best endeavours in good faith to provide PDC Benefits to every Card Owner in every possible Engagement. However, service mandates are at the discretion of RED SHED.

x. Service Provision: The provision of any service, pricing, and supplier benefits, to any individual, group, or organisation, whether under the promotional banner of the PDC or not, is at the discretion of RED SHED.

xi. Transferability: With their approval and authority, the Card Owner may transfer or share the PDC (and its related RED SHED service Benefits) to other organisational associates. Specifically, the Card Owner may provide the card to company colleagues or team members who may benefit from the services it provides.

xii. Validity and Extension: The PDC includes dates of card/service term validity for the assigned Card Owner. Based on these timeframes, RED SHED may cease or extend the provision of elevated services to Card Owners at its own discretion.