1.
HOW TO ORDER
Place your order by mail, phone or email to:
Filter and Industrial
8 Industrial Drive
EMERALD QLD 4720
P: 1800 330 318
You may also use our online shop and cart checkout option to place any online orders on your approved FAI company account. To review your special company pricing we will need to create a user login specifically for you. Please tick "yes" to an online account for this to happen in your application form.
Placement of an order on Filter and Industrial Supplies by the purchasers shall be deemed as acceptance of Filter and Industrial Supplies' terms and conditions. Orders are accepted for shipment and delivery subject to the purchaser's account being current and within its credit limit.
Any written order, received after placement by telephone or fax, which is not marked "CONFIRMATION" will be regarded as an original order and processed accordingly.
2.
PRICING
Products shall be sold at the quoted price or current price list in effect on the date of receipt of the order. Prices are quoted in Australian dollars and will clearly mark if they include gst or not e.g "excl. gst" or "incl. gst". All prices are subject to change without notice. Price quotations remain valid for 30 days after which time they will need to be renegotiated.
3.
DELIVERY
The customer shall inspect the goods upon delivery and shall within 7 days from the date of inspection give written notice to Filter and Industrial Supplies of any matter or reason why the goods are not in accordance with the contract of sale. External damages or shortages, at time of delivery, must be noted on the carriers' delivery receipt and the driver must countersign the notation. Concealed damage must be reported in writing to Filter and Industrial Supplies.
4.
RETURNS & CREDIT POLICY
No goods will be accepted for return without prior authorization from Filter and Industrial Supplies. Returned goods must be unsoiled and undamaged in anyway whatsoever. No cut to size materials will be accepted for returns.
Before authorization for return will be issued, full particulars must be provided to Filter and Industrial Supplies in writing including item description, quantities, invoice number, and reason for return. All return claims must be made within 7 days of invoice date.
5.
TERMS OF PAYMENT
Payment of goods shall be strictly 30 days from end of month, unless otherwise agreed by Filter and Industrial Supplies in writing. Customers deemed to have an unsatisfactory payment record would be placed on stop credit or on a COD (Cash on Delivery) basis.
Payment options include cheque, EFTPOS or Electronic Funds Transfer.
Direct Payment Details:
- BSB: 084-646 | ACC: 590 515 126
- Account enquiries and remittance advice: [email protected]
6.
TITLE OF GOODS
The Title to and property of the goods will not pass from Filter and Industrial Supplies to the customer until the customer has paid the contract price in full (other than the costs of any independent courier) to Filter and Industrial Supplies in accordance with these conditions. Until then, the customer must possess the goods as a trustee, and must not resell or transfer possession of the goods.
- Fails to pay the contract price in full when due;
- Pays for the goods by cheque (in whole or in part) and that cheque is not met on presentation;
- Commits any act of bankruptcy, becomes bankrupt, or is insolvent under administration, as defined in section 9 of the Corporations Law; or
- Has a controller appointed, as defined in section 9 of the Corporations Law, in respect of any of the customer's property;
Filter and Industrial Supplies may:
- Enter onto the premises where the goods are situated and
- Repossess the goods, notwithstanding that the goods may have been affixed to any structure by Filter and Industrial Supplies or the customer, and if necessary for that purpose, may sever the goods from any structure to which they may have been affected.
The customer must also indemnify and keep Filter and Industrial Supplies indemnified against, and pay to Filter and Industrial Supplies, all expenses, losses and damages incurred or sustained by Filter and Industrial Supplies as a result of, or in relation to Filter and Industrial Supplies exercising its rights under:
- this clause;
- under any other term, express or implied, of these conditions; or
- otherwise at law or in equity, and any bank or other costs, charges or expenses incurred by Filter and Industrial Supplies resulting from any customer's cheque not being met on presentation.
7.
NEW ACCOUNT APPLICATION
All new customers must complete a "Filter And Industrial Account Application form" which requires full company details and three trade references. Once the account has been approved a customer number will be allocated. Until the account is opened, orders will be processed on COD (cash on delivery) basis.